Terms & Conditions

Terms and Conditions

Welcome to Book My Cab! These Terms and Conditions outline the rules and regulations for using our services. By accessing or using our platform, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Definitions

1.1. Platform: Refers to the Book My Cab website, mobile application, or any other medium used to provide our services.
1.2. User: Any individual or entity using our services to book, manage, or utilize cab services.
1.3. Driver: Licensed individuals offering transportation services through our platform.


2. Eligibility

2.1. Users must be at least 18 years old to use the platform.
2.2. By using the platform, you represent and warrant that all information provided is accurate, current, and complete.


3. Booking and Payment

3.1. Booking: All cab bookings are subject to availability and confirmation.
3.2. Payment: Users must pay fares using the payment methods provided on the platform. Fares are calculated based on distance, time, and applicable surcharges.
3.3. Cancellation: Cancellation policies may vary. Fees may apply for cancellations made after a booking has been confirmed.


4. User Responsibilities

4.1. Users are responsible for ensuring their own safety and securing their belongings during the ride.
4.2. Users must not engage in unlawful activities while using the platform or during cab rides.
4.3. Misconduct or abusive behavior towards drivers or platform staff will result in account suspension or termination.


5. Driver Responsibilities

5.1. Drivers must comply with all local traffic and transport regulations.
5.2. Drivers are required to maintain their vehicles in a safe and clean condition.
5.3. Drivers must adhere to the highest standards of professionalism when providing services to users.


6. Liability

6.1. Book My Cab acts as a platform connecting users and drivers. We are not directly responsible for the conduct of drivers or the safety of services provided.
6.2. We are not liable for any loss, damage, injury, or inconvenience caused during the ride or due to service interruptions.


7. Privacy

7.1. Personal information collected during registration or bookings is governed by our Privacy Policy.
7.2. Users consent to the collection, use, and storage of their personal data for service provision and improvement.


8. Amendments

8.1. We reserve the right to amend these Terms and Conditions at any time without prior notice.
8.2. Continued use of the platform after changes indicates acceptance of the revised terms.


9. Termination

9.1. We may suspend or terminate your access to the platform at our sole discretion if you violate these terms or engage in unlawful activities.


10. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising will be resolved under the jurisdiction of courts in Bareilly.